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Briefing Papers -
Vol.12 No.13 Satisfaction With Education Service Delivery In Public Primary Schools In Ghana
Vol.12 No.13 Satisfaction With Education Service Delivery In Public Primary Schools In Ghana
20 May, 2014

In contemporary times, and within the context of Education for All [(EFA) a global commitment to ensure that all children, irrespective of their backgrounds have access to universal basic education by the year 2015] which is aimed at improving education quality and outcomes and strengthen accountability for results, emphasis has been shifted to stakeholders’ involvement in school management at the local level (USAID, 2006). This paradigm shift required substantial information being available to school officials and community level stakeholders such as School Management Committee (SMC) and Parent Teacher Association (PTA) members; retired educationists; opinion leaders; and parents as a way of ensuring transparency, effective assessment of
school performance and the efficiency in service delivery at the local level.

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